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RingCentral Events

RingCentral Events
Formerly Hopin Events

Overview

What is RingCentral Events?

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement…

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Recent Reviews

TrustRadius Insights

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour …
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Hopin

10 out of 10
March 02, 2022
Incentivized
We use Hopin for most of our virtual events. We also used it for a few hybrid events, and we plan to use it further in this field. We …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Starter

$83.25

Cloud
per month

Growth

$667.00

Cloud
per month

Business

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Guide to sessions in Hopin

YouTube

CCPN Conference 2020 Online - Hopin Demo

YouTube

Hopin Expo Booth Tour / Demo | Yellow Tuxedo

YouTube

Hopin Expo Booth Demo - Sharing Video and Slides

YouTube

Rattlesnake Bite (Demo) Line Dance

YouTube

Hopin Expo Booth Demo - Make it Mariko Events

YouTube
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Product Details

What is RingCentral Events?

RingCentral Events (formerly Hopin) is a platform events platform built to support virtual, onsite and hybrid events.

There are core features to each event: the Reception, Stage, Sessions, Networking, and Expo area — each delivers a personal interaction over live video for attendees, sponsors, speakers, and vendors.

RingCentral Events offers users registration, livestreaming, email, and analytics all included, so there is no need to stack separate platforms. Hopin works with pre-recorded content, live broadcasts, and RTMP streams so users can keep things simple or go all out with video production. Organizers have full access to change anything about their event at anytime.

RingCentral Events Video

As the any-kind-of-event platform, Hopin can be fully customized to meet the unique needs of every event. So whether hosting a small in-person recruiting event or a global hybrid conference, Hopin is built to bring people closer – no matter where they are. Request a Demo: https://hopin.com/?no_redirect=true

RingCentral Events Competitors

RingCentral Events Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesGerman, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Portugese, Spanish

Frequently Asked Questions

RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

Airmeet, Zoom, and Webex Events (formerly Socio) are common alternatives for RingCentral Events.

Reviewers rate Hopin Scalability highest, with a score of 8.8.

The most common users of RingCentral Events are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(55)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Hopin has been widely utilized by users to produce and execute a diverse range of events, including large multiday conferences, 1-hour internal meetings, workshops, publicity events, and conventions. Users appreciate the platform's ease of use for both fully virtual and hybrid events. Unlike streaming events on YouTube or Facebook, Hopin offers greater control and transparency in identifying attendees. The expo areas and networking features of Hopin are highly valued by users, providing a more engaging online atmosphere compared to simple Zoom webinars. Additionally, the platform's reporting capabilities have been helpful in verifying continuing education requirements for medical and professional association conferences. Hopin excels at solving the problem of fragmented tech stacks for events by offering a comprehensive set of event features in one integrated package, eliminating the need for multiple tools and platforms. With its advanced email marketing features, replay area for missed presentations, and customizable registration page designer, Hopin has further enhanced its appeal to users. Whether it's facilitating the transition from offline to digital events or providing a virtual element to physical events in industries such as construction and real estate, Hopin has proven effective in delivering high-quality online experiences. Users have successfully utilized Hopin for various types of events including global alumni summits, leadership training programs, periodic conversations, sustainability festivals, and user conferences. The platform's features and integrations enable the organization of fully-featured digital conferences with good production values. Hopin is also praised for its networking feature which allows virtual conference attendees to connect and interact with each other. The addition of the backend broadcast studio StreamYard has made transmission and recording of event content seamless. Furthermore, Hopin is used by marketing teams to host large virtual conferences while other departments utilize it for webinars and similar events. In summary, Hopin's versatility and user-friendliness make it a valuable tool for hosting a wide range of virtual and hybrid events with excellent engagement and successful outcomes.

Clean and Customizable Interface: Hopin's interface is highly praised by users for its cleanliness and customization options. Reviewers appreciate the ease of navigation and personalization, which sets Hopin apart from other solutions.

Constant Improvement and Updates: Users have noticed that Hopin is constantly improving and updating its platform. Several sticking points that existed in the past have been addressed and resolved, leading to a smoother experience for them.

Integration of StreamYard: The integration of StreamYard into the Hopin platform has received high praise from users. They find StreamYard to be a powerful and user-friendly live studio solution that enhances the overall capabilities of Hopin.

Pricing Model: Users have expressed frustration with Hopin's pricing model, with several reviewers stating that it charges based on the number of registrants rather than the number of attendees. This has led to a need for workarounds and limited the use of certain tools, especially for free events.

Streaming Quality: There are complaints about the streaming quality on Hopin, with multiple users stating that it doesn't perform as well as YouTube or Facebook, particularly with weaker viewer connections. Many users have reported issues with the video feed stopping and starting.

Lack of Mobile Optimization: Some users have reported difficulties with mobile devices, stating that Hopin doesn't work well with tablets or smartphones for onscreen guests. This limitation has been mentioned by a significant number of reviewers.

Based on user reviews, here are the three most common recommendations for Hopin:

  1. Users advise testing the platform and attending an event on Hopin to get familiar with its features as both a host and attendee.

  2. Thorough planning and preparation for virtual events on Hopin is strongly recommended, including dress/tech rehearsals, support for presenters and exhibitors, and running test events with speakers.

  3. Exploring customization options on Hopin to create a unique event experience is highly recommended. Users also suggest seeking advice from those who have used Hopin before and consider hiring a virtual event consultant for guidance.

(Note: Attendify is mentioned in one recommendation but does not appear frequently enough to be considered one of the three most common recommendations.)

Attribute Ratings

Reviews

(1-9 of 9)
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Carl Myers | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We principally use Hopin for digital conference events - it has done a good job at replicating some of the value propositions of the in-person conference and has lots of features and integrations that enable us to do a fully-featured event with good production values - they are obviously investing in the product
  • 1-2 networking
  • Enabling rtmp streams so you can do your own branded stream
  • slido integration
  • They are still working on on-demand content, were very against it at first so have only started to let people view sessions on-demand that they missed life, within the platform
For us it is great for content-led interactive events, e.g. a business conference with some interactive sessions and networking, also a digital awards event works well now that you can have a single stream into multiple sessions. We would say it is less suited to the trade-show type of product (which to be fair is harder to do digitally)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our organization began using Hopin in early 2020, with the urgent shift to online conferences.
  • Releases new features regularly
  • Communicates feature releases well
  • Accessibility could be improved
  • Support documentation is lacking detail, unable to keep up with new releases
Hopin is most suited for online communities hosting interactive and larger scale events. Less suited for small scale events with less tech-savvy audiences.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We're using Hopin for all our virtual events, including webinars, Q&A panels, and virtual conferences for global audiences.
  • Hopin can help you organize a virtual conference like a pro
  • The platforms allows for multiple speakers and thousand of attendees
  • It provides a platform for interactive sessions, roundtables, webinars, or keynotes
  • More interactive features
  • More analytics
Hopin is perfect for organizing a virtual conference! If you need a stable technology with live-streaming and robust integrations, if you're expecting thousands of attendees live, and you need to invite many speakers attending different sessions - then that's the platform for you.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our clients wanted something that was very easy to use, intuitive, and interactive. I think Hopin accomplished all of those very well. When guests enter the venue and get to the reception, they have a few buttons on the left where they can enter the different areas of the event. We customized this to the main stage, sessions, and networking. Hopin then allowed us to use a beta feature to push people into each area. For example, when it was time for the 1:1 networking sessions (that works amazingly) we could just put that on the schedule, and it would force everyone there to make it simple. Those are the types of little features they are working on adding to make this a great and very well-thought-out platform.
  • Digital event production
  • 1:1 networking
  • Simplicity of use
  • Account management responsiveness
  • Support
  • More flexible breakout sessions
  • More customization on the interactive elements
  • Ease of customization
  • Cost for additional registrants - they're not too competitive here
It's a great platform to use with multiple clients. It can keep the accounts sorted on the backend which is great. Other platforms typically need a separate license per client. It's a very good platform for RTMP streaming. We used a mix of their Streamyard production studio and our own Vimeo feed. Everything on that end is really simple to use and their teams are more than happy to help walk through those. I would say it's really good for keeping the streams simple. We locked down navigation so people couldn't be wandering around the site while the main stage presentation was happening. We were able to use notifications and pin messages to provide info to the attendees during the stream which was very helpful when we were playing prerecorded content. I think if you have a very complex interactive event and don't need 1:1 networking, there are probably platforms that could be better. Organizing breakouts and features like that are fairly limited at this point.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our Marketing department has been using Hopin for the past year to host digital events in place of the in-person events we couldn't hold during the pandemic. It allows us to quickly create engaging virtual experiences for our customers and prospects consistent with our brand and goals. While initially we had some trouble with the platform and getting events just as we liked them, the addition of the backstage environment that was recently upgraded has made directing and managing all sources of video and audio much easier.
  • Virtual events
  • Backstage management
  • Branding
  • Training for platform use
  • Number of seats available backstage
  • Additional interactive elements
If you are trying to host digital events with a few presenters/video sources, Hopin can work for you. The user experience is easy to navigate and fun. However, it might not be appropriate if you have many presenters, or if you need to queue those presenters with audio. No matter what - I recommend you always do a run-through before the event!
Tracey Major | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Hopin to host virtual and hybrid user conferences for our company. This virtual platform allows for [...] podium-style presentations [and] interactive panel discussions, expo hall, networking breaks, meeting connections, polls, and other functionalities, which make the online atmosphere for our events much more engaging than a simple zoom webinar. Their backend broadcast studio, StreamYard, allows for easy transmission and recording of all of the content, which can be simulcast to make channels with the simple press of a button.
  • Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
  • Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
  • Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
  • Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.
  • Hopin's first version of their registration pages [was] a bit clunky, they were not as customizable as we would have liked to have seen, and the attendee registration journey was confusing at best - especially if you had added custom registration questions. This has been rectified by their integration with Canva.
  • Hopin and its back-end broadcasting studio (StreamYard) are still functioning as individual companies, which can create a little confusion when trying to switch back and forth between the platform. But it is my understanding that the future state will look much different, and the two companies will function as one platform.
Hopin is well suited for larger events where a simple zoom call would not suffice - things like hosted webinars, user conferences, large company updates, and virtual tradeshows. It is great in the hybrid space, as it creates a communal communication space for both online and in-person attendees.
Margaret Shaeffer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The events department utilizes the platform to promote and execute external events hosted by our company. If any department needs to host a webinar, event, or something similar, they come to the events department to utilize Hopin.
  • The data and reporting, both pre, live, and post-event, is incredibly detailed and customized.
  • The event chat, stage chat, booth chat, and networking capabilities make virtual events extremely interactive for attendees!
  • Streaming live events with StreamYard is very simple, with a great user interface for people in the backstage and producing area.
  • The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
  • The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.
The data and analytics provided [are] unlike any other virtual event platform I've used or seen - it's extremely helpful when making data-driven decisions. Hopin thrives as a virtual event hosting platform specifically on replicating an interactive experience that typically lacks in virtual realms.
Score 8 out of 10
Vetted Review
Verified User
Our company bought a one-year subscription to Hopin to use as our platform for hosting several annual, multi-day conferences. (Typically these are in-person conferences, but due to COVID, we've had to pivot to hosting the conferences virtually.) We have used Hopin for one of those conferences so far, very successfully. We plan to use it again for at least two more conferences before our one-year subscription term is over. Many members of our team, across several departments, participate in putting on these conferences; the one we just hosted had 400 attendees--mainly our clients, partners, prospects and our own team members. Twenty members of our team and I used the Hopin tools directly, to put on the conference.
  • A fairly intuitive interface, including side-by-side video and chat windows, with a "main event" video window for plenary sessions (e.g., keynotes) as well as separate breakout rooms (with running chat) for post-session, interactive Q&As with attendees, plus a separate area for virtual "exhibit booths."
  • Responsive customer service, including a Hopin staffer who was on call during our event to troubleshoot if needed
  • Regular updates to continuously improve the platform
  • Good training resources (e.g., orientation videos) for software users and conference attendees unfamiliar with using Hopin.
  • Other built-in features that we did not use, but appreciated that they were available were a speaker's lounge (greenroom for speakers who were on deck to speak next) and a sort of private channel (similar to Slack) for the conference hosts to use for behind-the-scenes coordination (we just used our own Slack channel for this).
  • Hopin should allow customers to upload pre-recorded videos to the platform (hosted by Hopin), for use during the conference. As it stands now, customers must provide their own external video hosting solution (we used Vimeo).
  • Hopin should have some customer support staff based in the USA or Canada, too--not just in the UK.
  • In view of the substantial cost of subscribing to Hopin, it seems as if the number of registrants allowed under the subscription without incurring overage fees should be somewhat higher than 1,000 registrants. (We anticipate going over that limit before our yearly subscription term is over.)
Hopin is a smart and sophisticated platform for hosting successful virtual conferences that have many moving parts. We plan to continue using it, at least until the pandemic is over. We probably will not bother using Hopin for our standard webinars because we use our own (Engaging Networks) events module for webinar registration, and we can use the Zoom platform pretty effectively for the actual webinar. But we will use Hopin again for the other three or four conferences that we will host in the coming months.
December 09, 2020

Have to Have Hopin!

Ashley Jenkins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Hopin has been used by our Marketing team, to host our large virtual conference, Distributed. Several other teams have also expressed interested in using it for their events. It solves the business problem of fragmented tech stacks for events because it is a comprehensive event platform. It is also easy to use by both the organizer and the attendee.
  • All in one event platform (main stage, sessions, networking, exhibitors)
  • Event setup (customizations)
  • Picture in Picture (PIP) on the mainstage
  • Toggle content for exhibitors (Videos, presentation)
  • Networking element (1:1)
  • Adding speakers to schedule
  • Calendar integration (updates and cancelation notifications)
  • More admin controls
Hopin is great for multi-faceted conferences with a lot of elements from keynotes, breakout sessions, and sponsors. It is appropriate for mid-to large scale events, both paid and free and multi-day.

Hopin would not be appropriate for events that require breakout rooms from an original session. This has not been solved just yet!
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